In 2007, the three companies collaborated to formulate a Quality Management System to create added-value given the increasing level of demand from clients and the constant evolution of the global markets.
We decided to focus our efforts on classifying our products as “certified products” in our quest to achieve Total Quality. In April 2008, APCER, the internationally-recognised certification agency, awarded Fibrauto and Festruca the ISO 9001:2008 quality certificate. The certification was extended to Ser-Ertm in early 2009.
Achieving certification is undoubtedly invaluable and a decisive factor in terms of competition. It also helps the best companies stand out. Certification is now crucial in strengthening relationships with our clients, as well as expanding our market.